jeetbu's Privacy Policy

jeetbu ("we", "our", or "platform") is a trusted online gaming and betting service in Bangladesh. This privacy policy ("policy") explains how we collect, process, store, and protect the personal information of users of our website jeetbu.lat.

This policy applies to all jeetbu services, mobile interfaces, customer support channels, and all related activities. By using our platform, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.

This privacy policy should be read together with our Terms and Conditions and Responsible Gaming policy.

jeetbu collects your information in two main ways: (a) information you provide directly, and (b) information collected automatically through your use of the platform.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, Upay or bank account)
• Your chosen username and password
• Messages or information you send to customer support

2.2 Information Collected Automatically

• IP address and device identification details
• Browser type, operating system, and language settings
• Site visit times, page navigation patterns, and session data
• Game play history, bet amounts, and outcome information
• Information collected through cookies and similar tracking technologies

jeetbu uses your information only for the following legitimate purposes:

• Account management: To handle registration, login, password recovery, and account security.
• Identity and age verification: To ensure that only those aged 21 or above can use the platform.
• Financial transaction processing: To manage deposits, withdrawals, and bonuses.
• Fraud and abuse prevention: To detect unusual activity and maintain platform security.
• Customer support: To resolve your questions and complaints promptly.
• Responsible gaming: To detect unusual playing patterns and provide assistance where needed.
• Service improvement: To analyze user experience and improve the platform.
• Legal compliance: To comply with applicable laws and regulations.

We never use your information beyond the purposes listed above. Your personal information is not sold to third parties.

jeetbu may share your information with third parties in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers for payment processing, identity verification, data storage, and technical support. These providers are bound by our strict confidentiality agreements and may use your information only for the specified purposes.

4.2 Legal Obligations

We may be required to provide information to the relevant authorities as part of a court order, government directive, or other lawful legal process.

4.3 Fraud Prevention

Limited information may be shared with relevant agencies in the interest of detecting and preventing money laundering, fraud, or other illegal activities.

Beyond this, we do not disclose your information to any third party without your explicit consent.

The security of your information is jeetbu's highest priority. We apply industry-standard security measures:

• SSL encryption: All data transfers between your browser and our servers are secured with 256-bit SSL encryption.
• Password hashing: Your password is never stored directly — strong cryptographic hashing algorithms are used.
• Access controls: Only authorized staff can view user information, and only to the limited extent required.
• Security audits: Regular security testing and vulnerability assessments are carried out.
• Firewall and monitoring: Round-the-clock system monitoring and intrusion prevention systems are active.

While we are committed to ensuring the highest level of security, data transmission over the internet is not entirely risk-free. You are advised to keep your login details confidential and to end your session after logging in from an unfamiliar device.

jeetbu uses cookies and similar technologies to improve your experience on the platform.

6.1 Types of Cookies

• Essential cookies: Necessary for the core operation of the site — maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your preferences (language, display settings).
• Analytics cookies: Help improve the service by analyzing site traffic and usage patterns.

6.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

We retain your information only for as long as necessary:

• All information is retained for as long as your account is active.
• Financial transaction records are kept for a minimum of five years after account closure — this is a legal requirement.
• Customer support conversations may be kept for up to two years after account closure.
• Fraud prevention-related information may be retained for a longer period where necessary.

Once the specified retention period ends, we securely delete or safely anonymize your information.

You have the following rights regarding your personal information:

• Right of access: You can find out what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances, you can request that your information be deleted.
• Right to restriction of processing: In some cases, you can request that the processing of your information be limited.
• Right to data portability: You can request your information in a structured format.
• Right to object: In certain circumstances, you can object to the processing of your information.

Please note that exercising some rights may limit the management of your account or make it impossible to use the service. Please contact us for any request related to these rights.

jeetbu strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect any information from minors.

The registration process includes age verification steps. If a user is found to be under 21, their account will be closed immediately and the relevant information will be deleted. If you believe a minor is using our platform, please contact us.

jeetbu reserves the right to change or update this privacy policy at any time. For significant changes, we will notify you via the platform or to your registered email address.

Continuing to use the platform after any changes will be considered as your consent to the updated policy. We therefore recommend reviewing this page regularly. The date of the latest update will always be shown at the top of the policy.